for DJI Osmo Pocket Camera 60 Meters Handheld Gimbal Waterproof Diving Case Housing Shell Case For DJI OSMO POCKET Accessories

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DJI OSMO POCKET Accessories 60 Meters Waterproof Diving Case Housing Shell Handheld Camera Case for DJI Osmo Pocket Gimbal

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Features:

– Professional waterproof

The waterproof case is still in good condition after 3 hours under 60 meters water, tested by SGS professional organization

– ROHS authenticated

– Real test in Japan by professional diver

– Hemispherical dome, won\'t block the sight

Increase the viewing angle for better overall stitching

– Control button design

Underwater control more flexible

– Ergonomic design

Easy to hold, non-slip, using with a hand strap, more insurance (Gift hand strap)

Packing List:

1 x Waterproof Case

1 x Hand Strap

1 x Storage Bag

2 x Seals

12x Anti-fog Sheets

Attention:

Please perform a waterproof test before using.

Test method: Put a dry paper towel in the waterproof case, completely seal the waterproof case, completely sink the waterproof case into the water, press a certain weight of the item to avoid floating, and pick it up after 30-60 minutes. Wipe the outside before opening the waterproof case, take out the paper towel to check, if the paper towel is soaked, please do not use this product, and contact customer service

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Utopia Time | Everything you want in one place (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://www.utopiatime.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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